Applicability: This warranty policy applies to all products purchased from steamirons.com.
Warranty Period: The warranty period lasts for 2 years (24 months) from the date of purchase.
Coverage:
- This warranty covers any defects in material or workmanship under normal use during the warranty period.
- It includes issues like manufacturing defects, functional problems, or any unexpected failure under normal usage.
Exclusions:
- Damage resulting from misuse, neglect, accidents, alterations, or improper installation.
- Normal wear and tear, or cosmetic damage that does not affect the functionality of the product.
- Unauthorized repairs or modifications.
Claims Process:
- Contact: To initiate a warranty claim, contact our customer service team at [email protected] with proof of purchase.
- Evaluation: We will assess your claim and, if valid, authorize a return.
- Return: Send the product to the provided address. The customer is responsible for return shipping costs.
- Repair/Replace: We will either repair or replace the product at our discretion. If the product is no longer available, we may provide a similar replacement or a refund.
Limitations:
- The warranty is non-transferable and is limited to the original purchaser.
- The maximum liability under this warranty shall not exceed the original purchase price of the product.
Disclaimers:
- Steam Irons disclaims any liability for indirect, incidental, or consequential damages.
- This warranty is in lieu of all other express warranties; any implied warranties are limited to the duration of this warranty.
Changes to Policy: Steam Irons reserves the right to modify this policy at any time.
